Shipping & Returns

You love free shipping. We do, too.

Shipping

Purchasing a Bellwether Rug is an exciting occasion and should be hassle-free. All continental U.S. shipping is free. Rugs usually ship in 3-5 business days, and you can expect your order to arrive on your doorstep via UPS within 7-10 business days.
 
After you've placed your order, keep an eye out for an email from Bellwether indicating that your order has been processed. Any and all status updates for your order will be sent to the email address used to place the order. Please allow up to 24 hours for your tracking information to update.

Returns

If you are not satisfied with the rug(s) you have chosen, you may return them to us within 5 days of receipt for a full refund, provided it is in the same condition as when you received it. Return shipping and packaging will be at your own cost, which are non-refundable. All returns over $1000 will be charged a 5% restocking fee. If you decide to exchange your rug, the restocking fee will be waived.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

To complete a return, please fill out the form below with your order number and item to be returned.